Dingg

Customer Journey Optimization
with Periscope

With AI at its core, Periscope transformed the Dingg's Salon-ERP services by delivering flexible, customer-focused workflows beyond platform limits

Simplified Appointments

Streamlines the 11-step booking process into a few quick and easy interactions, saving time and effort for customers.

Multilingual Support

Offers seamless communication in multiple languages, making the platform accessible to a diverse global audience.

Dynamic Booking Flexibility

Handles edits, changes, and last-minute updates to bookings effortlessly, ensuring customer needs are always met.

Periscope integration helped a Salon-ERP vendor in

Streamlined bookings, happier users!

Key Features and Benefits

Discover how Periscope enhances the customer experience and operational efficiency with powerful, flexible features.

Omnichannel Reach

Engage customers across multiple channels, breaking platform barriers and ensuring seamless access to ERP services.

Automated Appointments

Streamline the booking process by handling appointment scheduling, stylist selection, and easy modifications.

Streamlined Experience

Provide a consistent, multilingual experience across all channels, ensuring accessibility for a global audience.

Customer Personalization

Leverage past bookings to recommend services and adapt to customer preferences dynamically during interactions.

Effortless Integration

API integration for quick deployment and robust validation mechanisms to handle complex booking scenarios with accuracy.

Real-Time Flexibility

Manage last-minute changes, cancellations, and ensure smooth communication with built-in adaptability for customer needs.

Cutting-Edge Technology for

Effortless Integration

Through robust API integration, Periscope's conversational AI assistant is embedded into the Salon-ERP platform, delivering an intelligent, user-friendly, and efficient solution.

  • Accelerated User Adoption: Deliver a seamless, multichannel experience that enhances customer satisfaction and drives adoption.
  • 24/7 Availability: The AI is always at your service, ensuring continuous assistance and capturing every potential lead, day or night.
  • Speed and Precision: Swift, accurate responses enhance customer satisfaction, building trust in Dingg’s reliable services.
  • Scalability: Effortlessly handle high volumes of queries, ensuring consistent performance even during peak traffic times.
  • Channel-Agnostic Engagement: Break through platform barriers, providing seamless service across all channels where customers are active.

By embedding Periscope within their platform, Dingg - the Salon-ERP vendor revolutionized their service offerings. The integration demonstrates the transformative power of conversational AI in creating truly flexible, customer-centric workflows that transcend traditional platform boundaries.

Working with Periscope has been a seamless experience. The speed at which their team implements updates and custom functionalities is impressive, and we’re excited about rolling out conversational AI to our customers. It’s been a pleasure seeing how Periscope adapts to our needs with such efficiency and precision.

Santosh Patidar
Co-Founder, Dingg.app

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